Award-Winning Customer Service!
Our dedicated customer service team is available to advise and answer any questions you have. At RONG FU CHAIR the customer is king and we use this philosophy throughout our organisation. Our web team provide excellent product information and develop features on our website to improve your purchasing experience. Our fulfilment department provide your order within the time promised.
1. Commitment - Customer satisfaction is the focus of our business.
2. Integrity – We are truthful and honest in all aspects of our business.
3. Quality – We provide customers with highest quality products and service.
4. Price - We know good prices are important and you want value for money. We ensure we have the best prices. If you find a cheaper price just tell us and we will match or even beat it.
5. Innovation – We improve the overall purchasing experience with new creative ideas.
6. Fun – We enjoy day to day challenges and we celebrate the successes achieved.
7. Service Excellence – We give the best service from the initial visit to the delivery of your order.